- 240 Church Street NE, Concord, NC 28025
- 980-245-4437
Effective Date: 3/1/2025
Company: The 4C Company of NC LLC dba 4C Integrated Health
At 4C Integrated Health, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information. As a healthcare provider, we also comply with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy laws.
We may collect the following types of personal information when you interact with us:
Contact Information: Name, address, phone number, and email address.
Health Information (PHI): Medical history, insurance information, diagnoses, and treatment details, as required to provide services.
Account Information: Login credentials, payment information, or billing details.
Mobile Phone Numbers: Voluntarily provided for communication purposes.
We use your personal information to:
Provide, coordinate, and manage healthcare and support services.
Communicate regarding appointments, treatment, and care plans.
Send billing statements and manage payment.
Send transactional or administrative messages.
Send promotional communications, if you have opted in.
Improve our services and meet legal and compliance requirements.
By providing your mobile number, you agree to receive communications from us.
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP.
For help, reply HELP or contact us directly.
We will never sell, rent, or share your number with third parties for marketing purposes.
We do not sell or trade your personal information. We may share it only with:
Authorized healthcare providers and staff involved in your care.
Insurance companies and payers for billing and payment purposes.
Trusted service providers (e.g., IT, scheduling, billing vendors) under strict confidentiality agreements.
When required by law, court order, or public health/safety obligations.
Because we handle Protected Health Information (PHI), we maintain a separate Notice of Privacy Practices (NPP) as required by HIPAA. The NPP explains your rights regarding your medical records, including your right to access, amend, and request restrictions on PHI.
We use administrative, technical, and physical safeguards to protect your data against unauthorized access, disclosure, alteration, or destruction. While no system is 100% secure, we strive to maintain the highest standards of data security.
You have the right to:
Access, correct, or update your personal information.
Request a copy of your medical records (subject to HIPAA rules).
Opt out of marketing communications.
Withdraw consent for SMS/text messaging at any time.
We do not knowingly collect personal information from children under 13 years of age without parental/guardian consent, in compliance with the Children’s Online Privacy Protection Act (COPPA).
This policy is intended for U.S. residents. If you are located outside the United States, please note that your information will be processed and stored in the U.S.
We may update this Privacy Policy from time to time to reflect changes in law or business practices. Updates will be posted on our website with a revised “Effective Date.”
If you have questions or concerns about this Privacy Policy, SMS communications, or your rights, please contact us:
The 4C Company of NC LLC dba 4C Integrated Health
240 Church St NE, Concord, NC 28025
📧 info@4cintegratedhealth.com
📞 980-245-4437